Responsible Gaming

Gaming Should Be Entertainment

Online pokies should only ever be seen as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, there is always a cost involved, and you should only spend what you can afford to lose.

Remember: the house always has a mathematical advantage. No strategy or system can guarantee winnings. Play responsibly and within your means.

Age Verification

Online pokies are strictly for adults only. You must be at least 18 years of age or the legal gambling age in your jurisdiction to access and use online gaming services.

If you are under the legal age, please do not attempt to gamble. If you are concerned about a minor's gambling activity, contact the support organisations listed below.

Warning Signs of Problem Gambling

Do any of these warning signs apply to you? If so, it may be time to seek help:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to try to win back money
• Hiding gambling activity from family, friends, or loved ones
• Feeling anxious, irritable, or restless when trying to reduce or stop gambling
• Using gambling as a way to escape problems, stress, or negative emotions
• Borrowing money to gamble or gambling with money meant for essential expenses
• Neglecting work, study, family, or social commitments due to gambling
• Lying about the extent of your gambling activities
• Failed attempts to cut back or stop gambling
• Experiencing relationship or financial difficulties related to gambling

Self-Help Tools and Controls

Most reputable online gaming operators offer self-protection tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
• Loss Limits: Set a limit on the amount you're willing to lose in a session or time period
• Reality Checks: Receive notifications at regular intervals to remind you how long you've been playing
• Time Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from an operator's platform
• Account Closure: Permanently close your account if you wish to stop gambling entirely

Use these tools proactively to help maintain healthy gambling habits. If you find yourself regularly exceeding your limits, this may be a sign that you need professional support.

Support and Help Resources for New Zealand

If you or someone you know is struggling with problem gambling, help is available. The following organisations provide confidential support:

New Zealand Services

• Problem Gambling Foundation
  Phone: 0800 654 655 (Free and confidential)
  Website: www.pgf.nz
  Provides counselling, support services, and resources for problem gambling in Aotearoa New Zealand.
• Gambling Helpline
  Phone: 0800 664 262 (24/7 support)
  Free, confidential counselling available around the clock.

International Resources

• GamCare (UK)
  Website: www.gamcare.org.uk
  Provides free support for problem gambling.
• GamStop (UK Self-Exclusion)
  Website: www.gamstop.co.uk
  National multi-operator self-exclusion scheme.
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Confidential support and counselling services.
• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org
  Resources and support for problem gambling.
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Evidence-based resources and support.

If You Need Help

Seeking help is a sign of strength, not weakness. If you believe you or a loved one may be experiencing problem gambling, please reach out to one of the support organisations above. They provide confidential, non-judgmental assistance.

Contact the Problem Gambling Foundation today at 0800 654 655 or visit www.pgf.nz.

This website is operated by Agile Christchurch and is committed to promoting responsible gaming practices. We take the wellbeing of our users seriously.